updated at: June 2024
CommentGuard is an AI-powered moderation tool for Facebook & Instagram comments
CommentGuard is an AI-powered moderation tool for Facebook & Instagram comments. It centralizes all comments from posts and ads into a single inbox, allowing users to effortlessly like, hide, delete, block, or reply. Key features include real-time AI-moderation, AI-generated responses (based on uploaded company information), AI intent detection, saved replies, and auto-replies.
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Additional Information
Frequently Asked Questions
Is this software approved by Facebook and Instagram?
Yes, CommentGuard has been reviewed and approved by the Meta App Review team, ensuring full compliance with all of Meta's policies.
Which languages do you support?
Our AI detects offensive language (with and without swear words) in English, French, Arabic, German, Italian, Japanese, Korean, Hindi, Portuguese, Russian, Spanish, and Chinese.
Does this work for Facebook and Instagram ads?
CommentGuard supports automated moderation of comments on all types of Facebook and Instagram content, including ads, sponsored page posts, stories, and reels.
How easy is it to integrate with CommentGuard?
Integration with CommentGuard is simple. After signing up, connect your Facebook account and select the Facebook Pages and Instagram Business Accounts you want to use with CommentGuard. This process only takes a few clicks.
Do you import and process my comment history?
CommentGuard processes new comments from the moment you add a Facebook or Instagram page to your account. It does not retroactively import or process comments received before adding the page.
Can I completely disable comments with CommentGuard?
Yes, you can enable the "Hide all comments" setting, which instructs CommentGuard to automatically hide all new comments within seconds of being posted. This allows you to review and approve comments before they become publicly visible.
Can I set CommentGuard to auto-reply to all comments?
CommentGuard can auto-reply to comments triggered by specific keywords in the comment.
Why do you hide instead of delete comments?
CommentGuard hides comments based on your moderation settings rather than deleting them for two reasons. Firstly, hiding a comment on Facebook means the author and their friends can still see it, while it remains hidden from the broader public. This approach prevents further outrage and the feeling of censorship while limiting the visibility of harmful comments. Secondly, hiding is reversible, meaning comments can be made publicly visible again. You can manually unhide or delete hidden comments directly from your CommentGuard dashboard.
