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- Customer Support
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- 2 weeks ago
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About Obi Helper
AI chat support that saves you time and help your small business grow.
What you get
Additional Information
Obi Helper provides a simple AI chat widget that assists small businesses in managing customer inquiries efficiently. It is particularly valuable for those businesses that are not yet ready for more complex solutions like Intercom. With its 24/7 operational capabilities, Obi ensures that customer queries are addressed promptly, freeing up valuable time for business owners to focus on their core activities.
The tool learns from interactions to enhance its efficiency over time, adapting to the specific needs of the business. This adaptability means that businesses can continually update Obi’s knowledge base as their offerings or policies evolve, ensuring that the chat system remains relevant and informative.
Obi is designed to integrate seamlessly into existing website structures without disrupting the site's aesthetic. It offers a customizable chat window that merges with the site’s branding and provides detailed product information and FAQs without cluttering main pages. This design flexibility allows it to act as a natural extension of the business’s online presence.
For pricing, Obi operates on a usage-based model with no subscriptions, enabling businesses to pay only for what they use. There are two main packs available, suitable for solopreneurs and small businesses. Customer support is also prioritized, providing users with email assistance and further options based on their subscription package.
Frequently asked questions
What is Obi Helper used for?
Obi Helper.Is Obi Helper free?
Pricing for Obi Helper varies — see the Pricing section for details.What are alternatives to Obi Helper?
Where can I get Obi Helper?
Obi Helper is available at https://www.obihelper.com.What category is Obi Helper in?
Obi Helper is listed in Customer Support.How much time can Obi save me?
Obi handles routine customer inquiries 24/7, which can save you several hours each day. Many of our users report saving 2-3 hours daily, allowing them to focus on core business activities.Can Obi handle complex questions about my specific business?
Absolutely! Obi learns from the information you provide during setup and continues to learn from interactions. For complex queries, you can add detailed responses to Obi's knowledge base.What if my business changes? Can Obi keep up?
Obi is designed to be flexible and adaptable. You can easily update Obi's knowledge base as your business evolves.Is Obi difficult to set up? I'm not very tech-savvy.
Not at all! We've designed Obi with busy, non-technical users in mind. Setup is a simple process of answering a few questions about your business and copying a small code snippet to your website.Can Obi integrate with my other business tools?
While Obi works great as a standalone tool, we’re constantly working on integrations. Currently, Obi can integrate with popular CRM systems to log leads and customer interactions.What kind of support do I get if I need help with Obi?
All Obi users get access to our email support. Our Small Business Pack users also receive priority human support.
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