Chat Data
Chat Data is an AI customer support tool. AI Agent & Chatbot Platform for Customer Support | Chat Data.
- Category
- Customer Support
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- Last updated
- 1 weeks ago
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About Chat Data
Build custom AI agents and chatbots for customer support. Deploy to websites, WhatsApp, Slack, and 10+ platforms. HIPAA compliant with live chat escalation.
Chat Data's Pricing Plans
Chat Data may change prices at any time. Here's our latest information:
Pricing
Free
No credit card need
- 1 chatbot
- unlimited website embed
- 20 message credits/month
- gpt-3.5/gpt-4o available
- 400,000 characters/chatbot
- unlimited links/documents
Entry
Basic plan
$18.99/month
- 2 chatbots
- 2,000 message credits/month
- 11,000,000 characters/chatbot
- Train with Youtube or video/audio files.
- Pretrained medical models available
- Gather Leads
- API access
- Discord integration
- Slack integration
- WhatsApp integration
- Zendesk integration
- Shopify integration
- WooCommerce integration
- Analysis of user activity
Standard
Much more powerful
$95.00/month
- All included in the Entry plan
- 7 chatbots
- 10,000 message credits/month
- gpt-3.5/gpt-4o/gpt-4.0 available
- 16,500,000 characters/chatbot
- Live chat escalation
- Webhooks Integration
Professional
$349.99/month
- All included in the Entry plan
- 20 chatbots
- 40,000 message credits/month
- 22,000,000 characters/chatbot
- White labeling of embedding domain and label
What you get
Additional Information
Features
Live Chat Escalation Support
Support both AI and Live Chat Escalation.
Ready-to-use Models
Provide medical models that you can directly use if you don't have time to train with your own data.
Nested/Chained Chatbots
Chat Data's chatbots can be nested to create a very powerful chatbot.
API Integration
Support API call with the chatbot.
Webhook Delivery
Deliver chat events in real time to your chosen endpoint.
Lead Engagement
Keep leads engaged by providing access to information and gathering crucial data from them.
Audio-Based Training
Train your chatbot using text extracted from audio or live video streams, ensuring versatility in data acquisition and adaptation.
HIPAA Compliance
Utilize specialized models for medical inquiries, ensuring data privacy and compliance.
Multi-Platform Deployment
Beyond website integration, Chat Data extends its reach to popular platforms like Wordpress, WooCommerce, Shopify, Discord, WhatsApp, and Slack, enabling users to deploy chatbots where their audience resides or where they predominantly engage.
Reseller Plan Available
White-Label Option enables brand customization for enhanced branding consistency.
Feature Comparison
| Feature | Chat Data | Competitors |
|---|---|---|
| Support Live Chat Escalation | Yes | No |
| White-Label | Fully Customizable Interface | Limited Customization |
| Transparency In Extracted Text | Display Extracted Text From PDFs or Websites | They Do Not Disclose Extracted Texts |
| JavaScript-based Website Crawling | Crawl Sites With Dynamic JavaScript Rendering | No, They Are Limited To Static Websites |
| Customize Backend | Allow Your Backend | Backend Cannot Be Customized |
| Nested Chatbots | multiple chatbots can be nested into a unified, powerful chatbot. | Not offered |
| Third-party Integration | Support Various Integrations (e.g., Slack, Discord) | Limited Third-Party Integrations |
| HIPAA | Yes | No |
| Chat History Ownership | Opt out of chat history access | No such an option |
| Reseller-Friendly | Yes | No |
| Support Webhooks | Yes | No |
| Actions | Appointments, Article Links, Leads Forms | No |
| Real-time users monitoring | Monitor users interacting with your chatbot in real time | No |
Use Cases
- Shopify / WooCommerce online store customer support with real-time products syncing: Shopify , WooCommerce
- Use Chat Data to create the GPTs backend: Case
- Build a HIPAA compliant Medical Chatbot: Case
- Launch Your Custom Slack AI Chatbot : Case
- Create an AI customer support for your website. : Case
- Handle live chat escalation. : Case
Video Demo Preview
Frequently asked questions
What is Chat Data used for?
AI Agent & Chatbot Platform for Customer Support | Chat Data.Is Chat Data free?
Pricing for Chat Data varies — see the Pricing section for details.What are alternatives to Chat Data?
Where can I get Chat Data?
Chat Data is available at https://www.chat-data.com?via=aicollection.What category is Chat Data in?
Chat Data is listed in Customer Support.Live Chat Escalation Support
Support both AI and Live Chat Escalation.Ready-to-use Models
Provide medical models that you can directly use if you don't have time to train with your own data.Nested/Chained Chatbots
Chat Data's chatbots can be nested to create a very powerful chatbot.API Integration
Support API call with the chatbot.Webhook Delivery
Deliver chat events in real time to your chosen endpoint.Lead Engagement
Keep leads engaged by providing access to information and gathering crucial data from them.Audio-Based Training
Train your chatbot using text extracted from audio or live video streams, ensuring versatility in data acquisition and adaptation.HIPAA Compliance
Utilize specialized models for medical inquiries, ensuring data privacy and compliance.Multi-Platform Deployment
Beyond website integration, Chat Data extends its reach to popular platforms like Wordpress, WooCommerce, Shopify, Discord, WhatsApp, and Slack, enabling users to deploy chatbots where their audience resides or where they predominantly engage.Reseller Plan Available
White-Label Option enables brand customization for enhanced branding consistency.Feature Comparison
| Feature | Chat Data | Competitors | |--------------------------------------|--------------------------------------------------------------------------------------------|------------------------------| | Support Live Chat Escalation | Yes | No | | White-Label | Fully Customizable Interface | Limited Customization | | Transparency In Extracted Text | Display Extracted Text From PDFs or Websites | They Do Not Disclose Extracted Texts | | JavaScript-based Website Crawling | Crawl Sites With Dynamic JavaScript Rendering | No, They Are Limited To Static Websites | | Customize Backend | Allow Your Backend | Backend Cannot Be Customized | | Nested Chatbots | multiple chatbots can be nested into a unified, powerful chatbot. | Not offered | | Third-party Integration | Support Various Integrations (e.g., Slack, Discord) | Limited Third-Party Integrations | | HIPAA | Yes | No | | Chat History Ownership | Opt out of chat history access | No such an option | | Reseller-Friendly | Yes | No | | Support Webhooks | Yes | No | | Actions | Appointments, Article Links, Leads Forms | No | | Real-time users monitoring | Monitor users interacting with your chatbot in real time | No |Use Cases
* Shopify / WooCommerce online store customer support with real-time products syncing: [Shopify](https://www.chat-data.com/blog/step-by-step-guide-to-building-an-ai-customer-support-chatbot-for-your-shopify-store-without-code) , [WooCommerce](https://www.chat-data.com/blog/how-to-build-an-ai-customer-support-chatbot-for-your-woocommerce-store-without-code) * Use Chat Data to create the GPTs backend: [Case](https://www.chat-data.com/blog/creating-your-own-gpts-backend-without-code) * Build a HIPAA compliant Medical Chatbot: [Case](https://www.chat-data.com/blog/how-to-build-a-hipaa-compliant-medical-chatbot) * Launch Your Custom Slack AI Chatbot : [Case](https://www.chat-data.com/blog/how-to-launch-your-custom-slack-ai-chatbot-without-writing-a-single-line-of-code) * Create an AI customer support for your website. : [Case](https://www.chat-data.com/blog/integrating-custom-gpts-into-your-website-a-comprehensive-guide) * Handle live chat escalation. : [Case](https://cookbook.chat-data.com/docs/live-chat-escalation)Video Demo Preview
[](https://www.youtube.com/watch?v=YIOalcoUxV0)What does Chat Data do?
Chat Data is an AI agent platform for customer support chatbots and live chat on websites. You can build an AI agent from your documents or site content, then embed a chat widget or API so the agent answers questions from your knowledge base.Where is user(my) data physically stored?
Our servers are located in Switzerland, so users' data is physically stored within Swiss borders and hosted on Oracle Cloud infrastructure. Additionally, file blobs are also stored in Switzerland using Azure Blob Storage services.How should my data be formatted?
At present, you have the option to upload individual or multiple files in formats such as .pdf, .txt, .html, or .docx. Alternatively, you can paste text or provide a website link for data scraping.Can I integrate your chatbot widget with my custom model backend?
Absolutely. Employ our flexible chatbot widget, effortlessly embeddable anywhere, driven by the backend URL you supply. This method is not only supported but also encouraged, as it minimizes the impact on our computing resources.Tell me about the Medical Chat models.
The Medical Chat models are pre-trained models developed using Chat Data. It is created with a meticulous selection of data sources curated by the our platform to offer proficient knowledge base specializing in human and veterinary medication. To ensure HIPAA compliance for our medical chat models, we refrain from retaining chat history involving agents within the medical chat models. For more information, please visit https://medical.chat-data.com/Is it possible to provide instructions to my agents?
Certainly, you have the ability to modify the base prompt, assign a name to your agent, specify its personality traits, and provide instructions regarding how it should respond to questions, such as only responding in French, for example.What should be included in the base prompt and what should be used as the training data?
The instruction that applies to the entire conversation should be included in the base prompt, while the knowledge point that needs to be retrieved based on the user's latest query should be used as the training data.What is the process for incorporating my agent into my website?
You can integrate your agent by either embedding an iframe or adding a chat bubble to the lower right corner of your website. To achieve this, create an agent and select the 'Embed on website' option. Alternatively, you can utilize the API to engage with your agent from any location.Is it compatible with other languages?
Certainly, Chat Data is designed to work with multiple languages. You can use it with sources in any language and pose questions in any language as well.Is it possible to share an agent I've developed?
Yes, by default, any agent you create is private, but you have the option to change the settings to make it public and share it with others.Why am I unable to establish a second account on your platform?
Since we offer a free plan to new users, we utilize your device's fingerprint to deter the creation of a second free account. Additionally, we do not perceive a legitimate need for a second account from the same user. Consequently, we have introduced a mechanism that restricts the use of a single email account with one device only.
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