Features

Live Chat Escalation Support

Support both AI and Live Chat Escalation.

Ready-to-use Models

Provide medical models that you can directly use if you don't have time to train with your own data.

Nested/Chained Chatbots

Chat Data's chatbots can be nested to create a very powerful chatbot.

API Integration

Support API call with the chatbot.

Webhook Delivery

Deliver chat events in real time to your chosen endpoint.

Lead Engagement

Keep leads engaged by providing access to information and gathering crucial data from them.

Audio-Based Training

Train your chatbot using text extracted from audio or live video streams, ensuring versatility in data acquisition and adaptation.

HIPAA Compliance

Utilize specialized models for medical inquiries, ensuring data privacy and compliance.

Multi-Platform Deployment

Beyond website integration, Chat Data extends its reach to popular platforms like Wordpress, WooCommerce, Shopify, Discord, WhatsApp, and Slack, enabling users to deploy chatbots where their audience resides or where they predominantly engage.

Reseller Plan Available

White-Label Option enables brand customization for enhanced branding consistency.

Feature Comparison

Feature	Chat Data	Competitors
Support Live Chat Escalation	Yes	No
White-Label	Fully Customizable Interface	Limited Customization
Transparency In Extracted Text	Display Extracted Text From PDFs or Websites	They Do Not Disclose Extracted Texts
JavaScript-based Website Crawling	Crawl Sites With Dynamic JavaScript Rendering	No, They Are Limited To Static Websites
Customize Backend	Allow Your Backend	Backend Cannot Be Customized
Nested Chatbots	multiple chatbots can be nested into a unified, powerful chatbot.	Not offered
Third-party Integration	Support Various Integrations (e.g., Slack, Discord)	Limited Third-Party Integrations
HIPAA	Yes	No
Chat History Ownership	Opt out of chat history access	No such an option
Reseller-Friendly	Yes	No
Support Webhooks	Yes	No
Actions	Appointments, Article Links, Leads Forms	No
Real-time users monitoring	Monitor users interacting with your chatbot in real time	No

Use Cases

• Shopify / WooCommerce online store customer support with real-time products syncing: Shopify , WooCommerce
• Use Chat Data to create the GPTs backend: Case
• Build a HIPAA compliant Medical Chatbot: Case
• Launch Your Custom Slack AI Chatbot : Case
• Create an AI customer support for your website. : Case
• Handle live chat escalation. : Case

Video Demo Preview